L'hôtel de ville de Montréal

To be eligible for a replacement or refund on any purchase you are not satisfied with, you must receive an approved RMA (Manufacturer’s Return Authorization) for all returns.

Evidence (photos) of product damage or problems must be provided for an approved RMA. Once the customer service team has completed the evaluation of your claim, we can issue a return or replacement authorization.

For any problem contact fauva.net@gmail.com

Free shipping anywhere in USA or Canada where ground shipping is available.

 Zero customs, zero duties

Shipped from our USA or Canada facility, so North American customers never pay import fees.

 *For faster Express Shipping: There will be an extra cost based on artwork size (Ask for a quote first)

* Other mouldings or painting sizes on demand